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At OPTIMAL, we take the privacy and security of your personal information very seriously. This privacy policy outlines how we collect, use, and protect your personal information when you use our website and services.

Personal Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The types of personal information that we may collect from you include your name, email address, mailing address, phone number, and payment information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

The Purpose for Which We Collect Your Personal Information

We collect your personal information in order to:

  • Provide you with our products and services
  • Process your orders and payments
  • Communicate with you about our products and services
  • Respond to your inquiries and requests
  • Analyse and improve our website and services

How We Use Your Personal Information

We may use your personal information to:

  • Fulfil our obligations to you under our agreement with you
  • Process your payment transactions
  • Provide you with our products and services
  • Respond to your inquiries and requests
  • Send you marketing communications
  • Analyse and improve our website and services

How We Protect Your Personal Information

We are committed to protecting your personal information and have implemented appropriate technical and organisational measures to safeguard your personal information from unauthorised access, disclosure, and use. We limit access to your personal information to only those employees, agents, and contractors who have a legitimate need to access it.

Who We May Share Your Personal Information With

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. We will only share your personal information with these service providers to the extent necessary for them to perform their services for us. We do not sell or rent your personal information to third parties for their own marketing purposes.

How Long We Keep Your Personal Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Rights to Access, Correct, or Delete Your Personal Information

You have the right to access, correct, or delete your personal information at any time. You may review, change, or terminate your account or details at any time. To do so, please contact us at the email address provided below.

Communicating Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes to this privacy policy by posting the updated policy on our website and by sending you an email notification. We encourage you to review this privacy policy periodically to stay informed about our practices.

Contact Us

If you have any questions or concerns about our privacy policy or practices, please contact us via email, at

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